Is it me or are are thing going Crazy?

We have got told off because our dustbin lid wouldn't close and therefore the council wouldn't empty it. Bare in mind our rubbish is now only taken away every two weeks. We do recycle. We would have to take it all it the tip. Dad rings up the county council to voice his views. They said they would sent someone round to pick up the rubbish. They arrived next day with two men and a dustbin lorry. Is this saving the environment? How much extra did this cost? Crazy.